- Store Policies
Energywise, LLC Store Policies:
Privacy and Security of Your Information
We respect and are committed to protecting your privacy. We will not sell or share
your personally identifiable information to anyone for any reason.
Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the Internet.
Energywise, LLC's Refund Policy:
You can return any product to us within 30 days of receipt. All refunds of products returned that were purchased directly from Energywise, LLC's website will be provided as a credit to the credit card, or paypal account, used at the time of purchase within fourteen (14) business days upon receipt of the returned - unused and unopened - merchandise. Please call or e-mail to notify us of any returns prior to sending so that we can give you the correct return product address. Telephone number 276-728-2778.
Youngevity's Return Policy states that any product you are not satisfied with can be returned to them within 30 days of your receipt of the product, however, for them to be able to honor this policy, the product must be purchased from Youngevity using your own registered "Preferred Customer" Youngevity account. You can easily set up your own account by going to http://www.energywisellc.my90forlife.com - this is our authorized distributor account. Simply follow the prompts for "Joining Youngevity" and you will gain access to all of their terrific products, as well as your own webpage and chat forum. Joining Youngevity is Free and there is never an obligation to buy. If you are having any difficulty in registering your Youngevity account, please feel free to contact us at any of the above.
All items are shipped out within 1-2 business days from the date that your order is received. Our Standard Shipping is typically done by USPS parcel post. Some products offer USPS Priority mail (2-3 day delivery) and USPS Priority Express (1-2 day) - depending upon your location.
Even if you order Youngevity products directly from us, they are sometimes* 'dropshipped' to you from Youngevity headquarters in Chula Vista, California, and these orders must be received by 12 noon, EST in order to be processed that same day. Youngevity product orders placed after 12 noon on Friday will not be processed until the following Monday. We have no control over exactly when Youngevity will be able to ship after your order has been processed, but they typically are able to ship same day, or next business day. (*sometimes the products are shipped directly from our in-house inventory - there is no set rule of thumb as to which method will be used)
If your selection does not list faster shipping options, you can request either of the above expedited shipping methods by calling at 276-728-2778
or e-mail We also do ship most of our products Internationally, and those products will have the
International option installed as a flat rate to all countries. If your selection does not have International shipping options,
again, feel free to call or e-mail and we may be able to accommodate you!
Thank you for your Business!